Diablo 4 is Blizzard's latest entry in the series, and I've been fighting evil and raising the dead across Sanctuary. Creating different builds and synergizing with my friends has been a blast, but I've run into a few issues. One that was particularly frustrating was the can't use this content error when trying to game share with my friend on PlayStation 5. Fortunately, there are a few solutions to this Diablo 4 error.
How to fix the PS5 'Can't Use This Content' Error in Diablo IV
This issue is primarily encountered on PlayStation 5 when playing Diablo 4, especially during the early access period. The first thing you should do is check the server status, but this is not the only way to fix the issue. Here is how to fix the Diablo 4 can't use this content error on PlayStation 5.
- Check Diablo 4 Servers
- Verify your Battle.net Account is linked
- Restart Diablo 4
- Restart your PS5
- Restore your License:
- From the PS5 Home screen, select Settings, User & Accounts, Other, and Restore Licenses.
The final solution would be to submit a ticket to Blizzard and contact support. One of the above solutions should work, or you may need to try multiple ones. If the servers cause the issue, then you can do nothing until Blizzard resolves the issue on their end. The other solutions give you more freedom to fix the issue on your end.
Why am I getting the 'Can't Use This Content' Error in Diablo IV?
The common cause of the can't use this content error in Diablo 4 is due to a license issue, but there are a few roots of this problem. One that occurs frequently is due to game sharing on PS5. This was not possible during the early access period but seems to have been lifted on full release, though some players may encounter it still.
Another issue could be server overload, which may cause additional errors, including this one. You may have also gotten disconnected or logged out of your Battle.net account, which can cause the error to appear.
For more information on Diablo 4, check out How to fix Diablo 4 error code 300202 and How to fix ‘your request has timed out’ error code 300008 in Diablo 4 on Pro Game Guides.
Justin has been diving into fantasy worlds since he can remember. He is a certified nerd who has a deep love of reading, writing, and hiking. He has been writing since his college days, but specifically in gaming for two years. His favorite games are The Legend of Zelda, Pokémon, Hollow Knight, Celeste, and Banjo Kazooie.